All of our team meet the following criteria to ensure we meet the highest industry standards:

  • NDIS Worker Screen Check

  • NDIS certified induction course

  • Police Check

  • Working with Children Check

  • Annual First Aid and CPR

    We also require our staff to be upskilled in the following courses through a registered training provider prior to commencement:

  • Supporting people to stay infection free

  • Safe waste management

  • Supporting people to take their medication

We undergo audits conducted by leading authorities in compliance and quality assurance within the sector. By doing this we pride ourselves on transparency, effective practices and professional accountability.

Values

Equality

Equality is the fundamental principle of fairness and justice, ensuring that all individuals are treated the same, regardless of their abilities, impairments, or health conditions. It is in ONESTEP SUPPORT’ belief that no one should face discrimination, marginalisation, or exclusion based on their disability status.

Integrity

At ONESTEP SUPPORT we strive to uphold honesty, ethical behavior, and a steadfast commitment to the well-being and rights of individuals. Our support workers treat each person with respect, maintaining confidentiality, and delivering quality care while advocating for their autonomy, dignity, and inclusion in all aspects of life.

Empowerment

At ONESTEP SUPPORT we encourage individuals to build their confidence and skills, enabling them to take an active role in decisions related to their lives. It fosters a sense of self-efficacy and control.

Quality of Life

At ONESTEP SUPPORT we believe in a person-centered approach, aiming to enhance each individual's overall quality of life. This means focusing on what matters most to each client, whether it's their physical well-being, community interactions, personal goals, or other aspects of life.

Why Choose Us?

Your needs are our top priority. We're dedicated to helping you achieve a life filled with independence and fulfillment. Our aim is to turn your aspirations into reality, unlocking new opportunities and adventures along the way.

Person Centred Approach

After every support our dedicated support workers complete detailed progress notes on how the support went. They include activities undertaken, any incidents occurred and any recommendations for future supports.

Progress Notes

We tailor support to target the individual needs of our participants. Our commitment is to provide personalised care, ensuring each individuals unique requirements are met with empathy and expertise. A main priority of ours is having one main support worker to each participant, this builds better working relationships between our staff and you.

1:1 Support

Alongside our person-centred approach, we firmly believe in having tailored individualised support plans. This allows you to have choice and control over how you receive your support and where you would like us to focus on to best help you achieve your goals.

Individualised Support Plans

NDIS Review Support

We are able to provide support for NDIS reviews. We can do this through providing progress notes, letters of support and advocating for your needs and the supports you require.